Once the first case of Ebola infection was diagnosed in the US, it was inevitable that it would attract great attention. What was not inevitable is the federal government’s epic failure in risk communication.
A search for on Amazon.com yields 1,288 hits. Many of these volumes are applicable to today’s Ebola crisis. Just one of them — a slim volume on the office book shelf that was published in 1990 based on research and experience dating many years before that — provides a representative guide.
Federal officials could have avoided many of the problems they now face if they had consulted this easy-to-read 150-page book (or any one of a hundred others) and acted upon its advice.